Hallatec Privacy Statement ("Privacy Policy")

Data collection

Hallatec gathers information about you primarily in two ways: through your interactions with us (online and offline), and through the services and products we provide.

Personal data we may collect during interactions includes contact details such as name, email address, physical address and phone number. We collect it when you input information into forms on our website, share it through other channels, or - where we provide event or visitor VPN services - technical data such as IP and MAC addresses for security and performance monitoring.

We also collect IP addresses and related data automatically using cookies, web beacons and similar technologies; your IP address may allow us to infer your approximate location. See our Cookie Policy for details.

When you make purchases through our website, third-party payment processors handle your card and financial details. Hallatec does not store your credit card information - only payment confirmation data for transaction purposes.

How we use your information

We use collected information to deliver services, fulfil legal and contractual obligations, manage your account, respond to support enquiries, send notifications about updates, and pursue legitimate business interests. We do not sell your data.

Usage Data - information about the use, configuration, deployment, access and performance of our services - is used to meet contractual requirements, support business operations, and improve the security and functionality of our offerings.

To stop receiving marketing emails, use the unsubscribe link in any marketing email or submit a request through our contact form.

How we share information

Subsidiaries: shared under this Privacy Policy to assist with marketing, selling and supporting our solutions, governed by intra-group agreements.

Service providers: infrastructure, order fulfilment, professional services and customer support providers, bound by written agreements covering confidentiality, privacy and security.

Partners and sponsors: account and contact details may be shared with partners or event sponsors disclosed at registration, under agreements with confidentiality obligations.

Compliance and safety: we may disclose information to comply with applicable laws, respond to lawful government requests, enforce our terms, or protect the rights and safety of Hallatec and its users.

Corporate transactions: information may be shared in the event of a reorganisation, merger, sale, joint venture or acquisition.

Aggregated information that does not include personal data may be shared to provide benchmarking insights and best practices.

Cookie preferences

Hallatec respects Global Privacy Control (GPC) signals activated in your browser. Where GPC is not enabled, and depending on your location, we will request consent or provide options to customise your cookie preferences. See the Cookie Policy to modify previous choices.

How we protect and retain data

We implement technical and organisational measures to safeguard personal data from loss, theft, unauthorised access, disclosure, alteration, misuse or destruction. No method of transmission or storage can guarantee complete security; if you suspect your data may be at risk, contact us immediately.

In the event of a security breach affecting our systems, Hallatec will notify you or relevant parties in accordance with applicable laws and agreements.

We retain information for as long as necessary to fulfil the purposes in this policy, unless a longer period is required or permitted by law. Information in Hallatec cloud environments remains portable and accessible to you at the conclusion of your agreement.

Minors

Hallatec's services and websites are not intended for individuals under 16 or below the age of majority in their jurisdiction. Please do not share such individuals' information with us.

Your rights

Depending on your location, you may have rights to access, correct, delete or transfer your personal data, and to object to or restrict certain uses. Submit a detailed request via our contact form; we will verify your identity and respond as promptly as applicable laws require.

Changes to this policy

Hallatec may modify this Privacy Policy from time to time. Updates will be posted on this page, and significant changes communicated directly.